What is the NDIS Practice Standard?
The National Disability Insurance Scheme (NDIS) Practice Standard is a governance and management system service delivery standard, for the provision of quality and safe services to people with a disability.
The NDIS Practice Standard is designed for setting service delivery compliance standards, and for assessing and improving the quality of disability service providers, and includes:
- a set of quality and safety standards, which cover the mandatory compliance requirement of disability service delivery under the NDIS,
- an assessment process to review the performance of service providers against the standard (assessment includes a self-assessment and external Certification Body audit for Certification to NDIS Practice Standard – which all NDIS providers will need), and
- a continuous improvement framework.
The NDIS Practice Standards and NDIS Code of Conduct for service providers provide clear and enforceable standards for the quality and safety of services and support requirements for NDIS providers. All NDIS Certified providers and workers must abide by the NDIS Practice Standards and NDIS Code of Conduct, which set out service provider expectations for behaviour, culture and service delivery.
In providing supports or services to people with disability, service providers must be able to demonstrate, through external audit, their compliance with the NDIS Practice Standards and NDIS Code of Conduct.
Who does the NDIS Practice Standards Apply to?
NDIS Practice Standard Certification applies to service providers registered with, or planning on registering with, the National Disability Insurance Scheme (NDIS) Quality and Safeguards Commission (see details below) – to deliver prescribed disability services for the National Disability Insurance Scheme (NDIS).
Get your business NDIS Certified and ready to support NDIS Plan participants
Would be NDIS service providers must register with the NDIS Quality and Safeguards Commission (NDIS Commission), which has its own set of NDIS Quality and Safeguards Rules (a set of requirements for quality and safety).
Service providers who register with the NDIS Quality and Safeguards Commission must meet the NDIS Practice Standards, including requirements for quality and safety in the services/support they deliver to NDIS participants.
From 1 July 2018, the NDIS Quality and Safeguards Commission (referred to simply as NDIS Commission) began operating in New South Wales and South Australia. The NDIS Commission will begin to regulate and register providers operating in:
- Qld, Vic, Tas, ACT, and NT – from 1 July 2019, and
- WA – from 1 July 2020.
How QAS International can help you with Certification
Our consultants have a long history of Quality Management System consultancy within the disability and health care industries, and in aged care and community care services, and are ready to help your organisation to develop, implement, and internally audit (ie, we can do your NDIS self-assessment/gap analysis and continuous improvement plan for you) your quality and safety management system to meet NDIS Practice Standards requirements so Contact Us today!